Need Help? We’re Here for You!

  • Process Overview. View the details HERE.

  • Get a Password for a Class. Click HERE to view the class schedule and to join a class. Note, you will need an active subscription and you will need to log in.
  • I Forgot a Password for a Class. Access passwords for classes you are registered for HERE. Note, you will also receive an email with the class login information when you redeem a credit – check your email to retrieve a password for a class.

  • Class Schedule. Click HERE to view the class schedule.

  • Joining a Class. All classes run on the Zoom meeting platform. From the Class Schedule page click on the “Open Class” button for the class you wish to join.

  • Testing Zoom. Click HERE to test the Zoom conferencing system. Zoom works on almost every device – your computer, your tablet, or your phone.

  • My Account. Access your account information HERE.

  • Orders. Access your current and past orders HERE.

  • How Do I Log In? You log in to the individual classes via Zoom (see above). To log in and access your account, purchase history, and passwords click HERE.

  • How Do I Reset My Password? Click HERE to reset your password to balancesolutions.com